FREQUENTLY ASKED QUESTIONS

What is ALBA?
ALBA is a modern matchmaking platform focused on intention, clarity, and emotional safety. We combine psychology-based insights with thoughtful technology to create meaningful, curated matches — one at a time

.How is ALBA different from traditional dating apps?
ALBA is designed around reduction, not endless choice. Instead of swiping, you receive curated matches based on compatibility, values, and intention. The focus is on quality, not quantity.

‍Is ALBA a dating app or a matchmaking service?
ALBA brings the structure and intention of matchmaking into a digital experience. Technology supports the process. it never replaces human intention.

How does matching work?
We start by understanding who you are — your personality, values, lifestyle, and emotional needs. Only after that do we ask what you’re looking for. Matches are created based on compatibility, not surface-level preferences.

‍What are “Essentials”?
Essentials are non-negotiable values or lifestyle aspects that matter deeply to you. Choosing more Essentials increases precision
but may also reduce the number of possible matches.

‍Why do I only see one match at a time?
Because focus creates depth. One match allows space for real attention, conversation, and presence, without distraction.

How does ALBA ensure safety?
Safety is foundational at ALBA. We use identity checks, thoughtful reporting flows, and clear community standards to create a respectful environment.

What happens if I report someone?
Reports are reviewed carefully by our team. They do not automatically lead to penalties. We assess each case thoughtfully and take appropriate action where necessary.

‍Is my data protected?
Yes. Your data is handled responsibly and in accordance with applicable data protection regulations. We never sell personal data.

Why does ALBA cost money?
Because intention matters. A paid membership helps create a committed community and supports thoughtful matching, safety features, and continuous improvement.

‍When does billing start?
Billing begins once matching is live in your city. Early access allows you to prepare — without pressure.

How can I contact ALBA?
You can reach us anytime through our contact form. We read every message with care and forward it to the responsible team.

Can I send feedback or ideas?
Absolutely. Feedback helps shape ALBA and is always welcome.